Remember the early days of the Internet? When having any kind of website meant you were ahead of the curve? We do too. But times have changed, and so have user expectations.
Yet somehow, certain myths about website user experience (UX) keep floating around boardrooms and strategy sessions, potentially costing businesses real conversion opportunities.
We get it – website projects are significant investments, and you want to make the most of every pixel and every dollar. That's why we're here to help you navigate the truth about modern web design and user experience.
Let's break down five persistent myths we frequently encounter and show you what really matters for your business success.
Myth 1: The three-click rule rules all
"Everything important needs to be three clicks away – that's just good design, right?"

Ever tried to organize your entire business operations into three neat folders? Sounds ridiculous, doesn't it? Yet that's essentially what the three-click rule asks of your website. Here's the thing: your users care about finding what they need, not counting their clicks.
What really matters is creating clear, logical pathways through your content. Think of it like your office layout – people don't mind walking to the conference room if there are clear signs pointing the way. The same goes for your website visitors.
Myth 2: Nobody scrolls anymore
"Everything important has to be above the fold – users won't scroll down to find it!"
Here's a fun fact: 90% of users start scrolling within 14 seconds of landing on a page. That's right – scrolling isn't just common, it's expected. Think about your own phone use. When was the last time you visited a website and didn't scroll?
The reality is that two-thirds of web traffic comes from mobile devices, where scrolling is as natural as breathing. Instead of cramming everything at the top, focus on creating a journey that pulls your visitors through your story, one scroll at a time.
Myth 3: White space is wasted space
"We're paying for the whole screen – we should use all of it!"
Picture walking into an Apple Store versus a cluttered discount shop. Which one feels more premium? Which makes it easier to focus on what you want to buy? That's the power of white space in web design.
White space isn't empty space – it's breathing room for your content. It's what makes your message stand out and your brand feel professional. In fact, recent studies have shown that sites with ample whitespace see 35-45% higher visual attention than those with cluttered layouts. Isn't that worth more than cramming in another banner?
Myth 4: Mobile users need less
"Mobile users are always distracted – just give them the basics."
Let's be honest – we're all distracted these days. That notification you just got? Yeah, we heard it too. But here's the thing: mobile users aren't casual users anymore. They're executives reading reports, customers making major purchases, and partners accessing crucial information.
As we noted earlier, about two-thirds of your website visitors are on mobile devices, and they expect to do everything their desktop counterparts can do. The question isn't whether to provide full functionality on mobile – it's how to do it right.
Myth 5: Accessibility is just extra work
"We don't need accessibility features – they're complicated and expensive."
Think accessibility is optional? Try telling that to nearly 20% of the global population who have some form of disability. Or to the legal team handling ADA compliance issues. The truth is, good accessibility isn't just about compliance – it's about reaching more customers and building a better website for everyone.
When built into your project from the start, accessibility features often make your site better for all users. Plus, they usually help with SEO and user experience. Win-win-win, right?
What's next? Let's build something together
We've seen how these myths can derail even the best-intentioned website projects. But here's the good news: you don't have to figure this out alone. At Vye, we're not just about building websites – we're about creating digital experiences that drive real business results.
Every successful website project starts with understanding. Understanding your business goals. Understanding your users' needs. Understanding what works in today's digital landscape.
Are you planning a website project? Wondering if your current site is really serving your business needs? Let's talk about it. No pressure, no jargon – just a conversation about how we can help you create a website that works as hard as you do.
Want to see what we can do first?