Account Strategist

Status: Full-Time, exempt

Reports to: Sarah Cords, Account Supervisor

Remote, Hybrid, or Office

The Account Strategist is the lynchpin for developing and maintaining exemplary client relationships which are the heart and soul of our business and our clients’ success. This role is on the front lines of the business, with the responsibility to manage client strategy, goals, and results. The Account Strategist maintains a vision for new and improved results, innovations, and opportunities for relationship growth. This role combines experience in relationship management, consulting, goal-setting, marketing strategy and tactics to achieve client growth.

 

\ Responsibilities

  • Manage a book of clients (6-12) with the capacity to drive revenue and growth for clients and the agency.
  • Consult and provide recommendations to guide clients to their business goals. 
  •  Create and help build strategic marketing campaigns.
  • Lead an internal agency team through the full campaign lifecycle; from ideation to integration and execution, continually seeking client feedback, and assessing performance.
  • Oversee the implementation of the account team’s deliverables; prioritize assignments and manage risks to bring to life award-winning work and client results.
  • Work closely with project managers on scope, deliverables, timelines, and budgets; challenge the status quo, drive innovation and out-of-the-box solutions.
  • Develop and maintain a working knowledge of clients’ industries, culture, products/services, and strategic communications/marketing goals.  
  • Maintain a responsive service orientation; demonstrate a high level of organization and detail management.

\ Competencies & Attributes

  • Expert at sharing the vision and impact of Vye; lead by example and model the core values. 
  • Able to build a strong case for business decisions, prioritization, and workflow that reflects data, best practices, and anticipated results.  
  • Able to pivot in challenging and opportune times in order to maximize client results.
  • A humble teacher committed to building the knowledge and skillsets of others. 
  • Driven by results, innovation, and client success, with a get-it-done attitude and the ability to rally the team toward results. 

 \ Qualifications

  • Bachelor’s degree (BA/BS) (preferably in marketing, communications, advertising, or related field).
  • 3-5 years experience in client relations, agency experience required.
  • Experience leading, managing, and motivating teams, directing the work of team members.
  • Examples of past influence on organizational and/or client revenue and results. 
  • Examples of past influence on brands or brand creation.
  • Technical competence with inbound marketing software, content management systems, project management systems, and accounting software.
  • Preferred knowledge of, or willingness to learn, the Traction business model.

 

Think you’re a good fit? Get to know our team and our core values. 

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