Project Manager

Project Manager

Full-Time, exempt | Reports to: COO | Remote, Hybrid, or Office

\ Accountabilities

• Manage 10-12 clients
• Agency Scheduling + Capacity
• Project Budget
• Effective use of PM Tools + Tech
• Process Improvement

\ About the Role

The Project Manager has day-to-day responsibility for the smooth and effective running of client projects with a focus on great delivery internally and externally. Project Managers are responsible for effective project set up, project tracking, reporting, risk & issue analysis, quality assurance, and budget control. The Project Manager focuses on the details, being up to speed on all aspects of their projects, while being aware of the strategic objectives for driving success around business and customer needs.

Bring an in-depth understanding of PM principles and methodologies? Love to flex your skills across a diverse range of projects and processes, with varying degrees of nuance? You’ve come to the right place– and we can’t wait to meet you!

\ About Vye

We’re a full service growth agency and HubSpot Partner, serving clients in diverse industries across the states. We’re focused on measurable, empathy-based marketing, our culture is reflective of that. Our mission, values, and purpose (MVP) add aspiration and structure to how we hire, establish partnerships, and create award-winning work for our clients.

Learn more about our agency and people-first culture.

\ What You’ll Do

• Execute client project initiatives that support client goals and have measurable outcomes (approximately 28 billable hours per week).
• At the start of a project, analyze the areas that could potentially throw the delivery off track, communicate & log these risks, and document potential solutions to mitigate them.
• Lead and manage large, complex, digital marketing and web projects, timelines, and budgets with mixed resource teams. 
• Work with internal teams to help define project scope, resource requirements and cost estimates for projects as needed.
• Break down work into small, digestible tasks while maintaining a holistic view of the project. 
• Work closely with Account Strategists to ensure an exceptional client experience is achieved.
• Be the hub of communication for the project—in regular contact with internal and external partners engaged in delivering our product. 
• Set up projects in agency tools to give full visibility but allow the team to collaborate independently. 
• Communicate with internal team and clients regularly in a way that is mutually agreed upon.
• Motivate team members to meet schedule and quality requirements for deliverables.
• Resolve conflicts within team capacity and project needs and utilize CTMs when necessary. 
• Filter client feedback and clearly relay that information to the internal team.
• Produce realistic timelines with clearly flagged milestones, and deliver projects to deadlines within budget.
• Work hand in hand with a team of Project Managers to manage traffic and team resources in order to keep the team balanced and assist in forecasting. 
• Understand the workings and needs of the assigned account(s); have a good understanding of the brands —their definitions, their core characteristics, and how they should and shouldn't behave.
• Be commercially aware: At all times have an idea of the status of the budget of the projects; status documents should be updated weekly and any variations from budget accounted for and where possible mitigated before they happen.
• Ensure all documentation, costings, briefs, scopes, and presentations are of the highest possible standard.
• Update and provide status docs prior to client calls.
• Be positive and a force for good in the team – even when faced with difficult problems. Don’t just identify potential issues; bring solutions.
• Know when to delegate upwards and raise the alarm at the right time, to the right people when issues occur.
• Keep promises and always set expectations realistically.

 \ Essential Skills and Qualifications

• 3+ years of experience in project management or project coordination in a marketing related role. 
• Experience with Asana, Harvest, HubSpot, and WordPress preferred.
  
• Experience in an agency environment is preferred but not required.
• Excellent understanding of print & web technologies (web, mobile, email, social media, PR, reporting platforms).
• Experience in using project management tools, budget/time tracking tools and issue tracking software with the depth of knowledge to recommend the right tools for a project.
• Experience in project management models and their application to different projects, such as Agile, Waterfall, or Scrum is preferred.
• Dependable and proactive, able to manage projects without prompting.
• Able to excel in a fast-paced environment.
• An exceptional communicator with the ability to clearly articulate details and directions to others.
• Detail-oriented with the ability to execute tasks with precision.
• Client-focused with ambition to build and grow client relationships,
• Able to work well independently and with a team.
• Able to remain calm and stable under pressure.

\ Vye Benefits and Perks

• Health, Dental & Vision insurance benefits with company contribution
• Remote working flexibility
• Workstation setup (laptop, monitor, equipment, standup desk, etc…)
• Company-paid life and long term disability insurance
• Paid parental leave 
• Health Savings, medical flex, and dependent flex account options
• 401(k) Retirement Plan to all full-time and part-time employees who work a minimum of 1,000 hours each year. 
• Employee stock ownership plan (ESOP)
• Paid holidays
• Unlimited PTO
• Continuous education investments through monthly scheduled “stay sharp” sessions
• Team building: Friday ‘beerstorming’ sessions, Lunch and Learn sessions, and All staff in-person events (up to 2 times a year)