Turn Tough Conversations Into Trusted Moments
Download the Field Guide to
High-Stakes Conversations from Sarah Cords’ breakout session.
Sarah
Cords
Cords
VP of Client Experience & Strategy
Your Guide to Clear, Confident Conversations
Whether you’re giving feedback, managing client expectations, or addressing conflict—you need to show up clear, calm, and grounded. This guide includes:
- Pre-convo prep framework
- Emotional regulation techniques
- Conversation openers and phrases
- Space to reflect and plan your next move
